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Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Sat Oct 13, 2018 4:39 pm
by MadMikael
Nikita_Top wrote:
Sat Oct 13, 2018 4:18 pm
Hello, my character was jailed! I would like to contact GM on the Forum! My Nick NIKITA154, Nick Friend Gas _-_ Das
You need to send GM Inbox a private message, as described in the first post.
Use this link to help you get started

ucp.php?i=pm&mode=compose&u=9711


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If the forum buttons are not in your preferred language, this post can help you change that

viewtopic.php?f=25&t=15109

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Wed Oct 17, 2018 12:30 pm
by rearrow
Im somewhat disapointed about the communication with GM Inbox.

20days ago I send a mail about a bug on my account and got a reply from a GM that a report would be made so it would be solved.
So far So Good.
After nothing in a week.I pmed that GM and heard that it was a known problem with known fix but an admin was needed to fix it.
I dont know if an admin was on it already or if it was allocated to an admin.
On my question if I should contact an admin the answer was that if I wanted i could send another mail.to GM Inbox.
So I did,
No response and a few days ago i decided to mail an admin, its still in the outbox.

My main.problem here is that in the past problems seemedd to be fixed faster and you knew who was dealing with it. If you hadnt heard anything you could contact another GM who would check status for you and if necessary take up.the problem.

Now you have no idea if ypur problem is being handled by someone, and if so by who. Or if its just floating around there.
For GM Inbox to be succesful better communucation back to.us is necessary imo.

More details of my problems have been posted in the bugs section and i apologise for the big overlap about these posts .

But I thought that the issue of communication back to the user should be raised in this topic as well.

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Tue Oct 30, 2018 8:09 pm
by Elgur
I was grinding where the trappers have there little shacks. Player Xanthr walks up and starts attacking my spawn. I ask him to leave, Xantyr says he wants to level on my spawn. I informed Xantyr about reporting him but he does not seem to care. Thank you for your assistence.

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Wed Oct 31, 2018 7:04 pm
by madmaniacal1
Elgur wrote:
Tue Oct 30, 2018 8:09 pm
I was grinding where the trappers have there little shacks. Player Xanthr walks up and starts attacking my spawn. I ask him to leave, Xantyr says he wants to level on my spawn. I informed Xantyr about reporting him but he does not seem to care. Thank you for your assistence.
Simply stop spawning. That's the simplest fix, I usually find. I'm not saying to block spawn, just to move a step aside and stop your own spawn.

please free my character

Posted: Fri Jan 04, 2019 11:05 am
by Shiroe
Dear administrator!

I ask you to release my game character from the eternal prison. My character's name: Shiroe

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Fri Jan 04, 2019 5:33 pm
by Leone
I've copied and pasted this from a retired GM.

You need to send GM Inbox a private message, as described in the first post.
Use this link to help you get started

ucp.php?i=pm&mode=compose&u=9711

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Fri Jan 04, 2019 6:08 pm
by LordSeth
Please read carefully and understand...


User avatar
LordSeth • 3 minutes ago
Im sorry but clearly you said you gave the account away to a friend. If anybody it would be Your friend owes you for the account being lost, not the administration team.
User avatar
LordSeth • 5 minutes ago
@Shiroe. I am sorry for your account being lost, but being that you gave the account away it is known now that it was no longer your account. We have no way of knowing if you sold the account and the account began to be shared among other players we do not know if this account was used for scamming or any other rules broken. Yes the account may have been yours before the posted date for release but that does not tell when the account was jailed and what rules were broken to cause the perm jail.

Posted in mini chat.

Edited 1 time past correction.

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Tue Jan 15, 2019 2:48 pm
by Arashiko
I regret that I am very unwell
I will be offline for 1 month
sorry

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Tue Jan 15, 2019 3:13 pm
by SellSword
Best wishes for you, Arashiko.

Re: How to CONTACT the GAME STAFF - NEW SYSTEM

Posted: Tue Jan 15, 2019 4:12 pm
by LostKnight
@ Arashiko

No apology necessary.

Wish you a speedy recovery.
Take care of yourself come back healthy, happy and rested.

You will be missed for two reasons:
  1. you are the last standing GM, and more importantly,
  2. the person you are.