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zdjon
Posts: 3
Joined: Mon Nov 04, 2019 11:17 pm

need help

Post by zdjon »

I bought a pet, through the app gallery, the payment went through, it didn’t appear in the backpack, what to do, I need help, I just won’t leave it like that, I will write to different authorities, the game is very frustrating, it didn’t happen before
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SK1976
Posts: 1522
Joined: Fri Jan 13, 2017 10:18 am
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Re: need help

Post by SK1976 »

Try this please:
Free 1 slot in your bagpack. maybe that helps. If not...check all your other acc are registered with your mail.adress. Sometimes if a bag is full it switches automatically to your other acc when is bagpack full. Than you only have to trade that pet to your other acc :)

If that wont help than please contact any GM .

But they need GoodlePurchaseCode for it

Good luck :)
DUKE of SK-Clan
Oizys
Posts: 148
Joined: Sun Oct 02, 2022 4:24 pm

Re: need help

Post by Oizys »

There are occasional times where there is a short delay as well. If you try the options SK mentioned and you need to send the code please don't post the purchase code publicly.

These situations have come before and compbatant resolves them.
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zdjon
Posts: 3
Joined: Mon Nov 04, 2019 11:17 pm

Re: need help

Post by zdjon »

a few hours later, I received the purchase, thanks for the help
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SK1976
Posts: 1522
Joined: Fri Jan 13, 2017 10:18 am
Contact:

Re: need help

Post by SK1976 »

GZ :)
Enjoy the game :)
DUKE of SK-Clan
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