*Help_Report*

[Mad]

Administrator, please help me recover the following two items:
Cemetery Key 4.1
Holy Water
I lost them due to a silly mistake.
I’m playing as M4XIM (Mage).

[yy1]

The task list has flaws, making it impossible to know how much has been completed

[CKA3O4HuK]

What language do you play in?

[yy1]

Which task do I need to complete before I can accept this task

[merisajan]

Which task do I need to complete before I can accept this task

If he speaks with you at you r book quest
If no speaks try rat and portal fixed mage at lich place and mage at pyramid

[yy1]

I explored all the places but still couldn't accept the task

[Mad]

Administrator, please help me recover the following two items:
Cemetery Key
Holy Water
I lost them due to a silly mistake.
I’m playing as M4XIM (Mage).

[merisajan]

I explored all the places but still couldn't accept the task

Trying mage at yellow mushrooms

[renan pro]

I deal with connection issues constantly—every single day, without fail—and I’m not the only one. It’s exhausting to have to reset monster spawn points every 2 or 3 minutes, or to be moving across the map only for the screen to freeze and for me to get disconnected for no apparent reason. I’ve spoken with other players, and I’m not the only one experiencing this. I’ve already lost 3 pets because the screen freezes right before the connection drops. It’s draining to play like this. My internet connection is excellent, yet the problem persists, and it’s been a long time since I’ve received any response at all.

Here is the updated English translation with that addition included:
Before the newest updates, this problem has affected many, even myself with older phones where switching maps could freeze the game or require a restart, while other devices have worked flawlessly despite a good connection.

I receive many reports daily, and it has been a long time since this problem occurred after the latest updates.

I understand that it is frustrating to lose pets, but I would like to know more about exactly how it happened. If it is due to poor coverage or multiple logouts, I recommend that you be more careful, as some phones are more sensitive. Please send a video if you have one.
There is no guarantee you will get your pets back, but if my system shows the loss is due to a game bug, we will definitely help you. If I cannot find anything, unfortunately I cannot restore them. If you are having major problems with your spawns, you should also be more careful have you tried playing on another phone to see if the same thing happens?

Now that I've read your post here, we can continue our discussion in a private message. > Akkilles

[renan pro]

I need help. I completed a trade involving 2 pets just before the system restarted today, but after the restart, both of them disappeared. I have a recording of this—could an administrator please help me?

Thank you for submitting your report.

Now that I have acknowledged your post here, I would like you to send me a private message containing your purchase receipt and GPA code, if you made the purchase through the Google Play Store.

If you are using an iPhone, the information will look a little different, but I still need the relevant purchase details.

You also need to provide the name of the account you used when purchasing your items.

You can send all this information directly to me in a private message.

Thank you! > Akkilles