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overcharged when buying pets????

Posted: Sat Aug 13, 2016 9:11 pm
by Blaze
:o. I noticed yesterday when I bought two pets and logged in only one pet was there. I logged out and bought another pet .. As I'm lookin at my bank statement u find a $1.91 charge along with the two pets I bought. Nothing on the buy list even costs $1.91 that I see and Google wallet doesn't show this 1.91 charge. But my bank statement does. I've heard I'm not the only one who's had this happen...so what is this charge?

Re: overcharged when buying pets????

Posted: Sat Aug 13, 2016 11:47 pm
by Shotu
Yes this happened to me also.
I first bought 2 pets in a row. When i loged in only 1 was there. So i loged out again to buy a 3rd time. Then 2nd appeared only.

Im guessing u have to buy each individually and logging in between.

Re: overcharged when buying pets????

Posted: Sun Aug 14, 2016 12:54 am
by Blaze
Blaze wrote::o. I noticed yesterday when I bought two pets and logged in only one pet was there. I logged out and bought another pet .. As I'm lookin at my bank statement u find a $1.91 charge along with the two pets I bought. Nothing on the buy list even costs $1.91 that I see and Google wallet doesn't show this 1.91 charge. But my bank statement does. I've heard I'm not the only one who's had this happen...so what is this charge?
Looking into this further I found there was a purchase for a pet which totaled 3 pets purchased. On the second purchase no pet was provided. .58 paid from Google 1.91 from the bank. Regardless no pet spawned when purchased on my second time i bought ..

Re: overcharged when buying pets????

Posted: Sun Aug 14, 2016 1:03 pm
by Cleopatra
Could this maybe be a fee that your particular Bank charges with each online transaction??

Re: overcharged when buying pets????

Posted: Sun Aug 14, 2016 4:43 pm
by Blaze
Cleopatra wrote:Could this maybe be a fee that your particular Bank charges with each online transaction??
No it specified pet purchase on the receipt. I'm thinking some error occured because the purchase went thru for two pets but when I logged on only one pet was there. It was a dino . I make a third buy thinking the buy was not successful. The buy went thru but the pet wasn't there. A shdw clan member also experienced this flaw. Surely it's some digital error.

Re: overcharged when buying pets????

Posted: Sun Aug 14, 2016 8:47 pm
by compbatant
Please buy only one pet at time, log in and then you can buy another. Tomorrow I will fix that so you can buy two at the same time. I will refund your purchase too just please wait till tomorrow.

Re: overcharged when buying pets????

Posted: Sun Aug 14, 2016 11:10 pm
by Blaze
Thank you very much. I believe Gandalf has already taken care of the refund... Maybe Blaze King deserve a reward for discovering this bug?? I'd just die for a matching blue devil skin. hint hint. Awesome job with the new pets we love them Compbatant. :mrgreen:

Re: overcharged when buying pets????

Posted: Sun Sep 18, 2016 4:22 am
by Haste
compbatant wrote:Please buy only one pet at time, log in and then you can buy another. Tomorrow I will fix that so you can buy two at the same time. I will refund your purchase too just please wait till tomorrow.
Aloha!
I purchased a pet..at lvl 93. To save it for when I hit lvl 100...and get warlock. It was first time getting pet...didn't know I had to pick it right away. It doesn't say that...when buying one. Now I have useless, unhelpful pet. Can you kill this pet? And grant me new pet, at lvl 100 pls? It will be waste of purchase. :-/
Please and Thank you..
The character name is... -Haste-