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Bug or something like that

Posted: Mon Jun 05, 2017 11:59 pm
by Powder
FT Account name: (Powder
Time of bug: (4:55pm)
Where: (ashdown village north -east )
What:i found a teleporter, i get in and since that moment i cant play anymore, the game say to me: cannot conect with server, tray again or later)
Why: (i cant play anymore )
Other comments: the screen just get in black and say to me: cannot conect with server try again or later.
Thanks for help me.
Have a good one.

Re: Bug or something like that

Posted: Tue Jun 06, 2017 9:24 am
by naughty_boy
yeah i have this prob too but for Hotel :? I have no access to Hotel Chest...

Re: Bug or something like that

Posted: Tue Jun 06, 2017 11:30 am
by ardesia
@Powder: your account is working again now :)

@naughty_boy: please let us know the account name so we can solve your issue

Re: Bug or something like that

Posted: Tue Jun 06, 2017 2:03 pm
by naughty_boy
all of my accounts have this prob atm!
my accs:
hunter021
Dr-Strange
this accs has same probs as i tested

Re: Bug or something like that

Posted: Tue Jun 06, 2017 2:07 pm
by ardesia
naughty_boy wrote:all of my accounts have this prob atm!
my accs:
hunter021
Dr-Strange
this accs has same probs as i tested
Were you able to access tavern chest, then it stopped working? If so, when did this happen?

Or have you never been able to use tavern storage? If so, did you talk with the tavern keeper? He is cook-dressed, ground floor

Re: Bug or something like that

Posted: Tue Jun 06, 2017 2:17 pm
by naughty_boy
yup before this happening i could use that chest but now when i use the tavern stair game loose all connection! and i wont get access there...now i cant use it anymore (atm)
but i got out from once by my friends street help (ik its ignore rules but it was emergency) hehe

Re: Bug or something like that

Posted: Tue Jun 06, 2017 2:45 pm
by ardesia
naughty_boy wrote:yup before this happening i could use that chest but now when i use the tavern stair game loose all connection! and i wont get access there...now i cant use it anymore (atm)
but i got out from once by my friends street help (ik its ignore rules but it was emergency) hehe
I signalled your case to game admins.
And have no idea of what you mean with "friends street help" 8-)

Re: Bug or something like that

Posted: Wed Jun 07, 2017 3:32 am
by MadMikael
It seems to me you're both having the same problem.
I suspect, that there is something connected here, and if we can figure out what it is, the programmer may be able to fix it.
So, I ask for more information.
What kind of device are you using? Make, model number, etc.
What version of android do you have?
Do you have the google play version of the game? What is the version number?
Are you running any apps in the background while playing? What are they? Antivirus, anything?

If you don't want to post this info publicly, feel free to send it by private message to a GM.
If any more questions come up, we'll ask here.
Sorry for the inconvenience, and hopefully this gets fixed soon.

Re: Bug or something like that

Posted: Wed Jun 07, 2017 3:46 am
by Powder
Hi Gm
My acc still like yesterday.
I wish you can fix it and still playing mad.
Thanks for the people like you what makes happy alot of peeps.

Re: Bug or something like that

Posted: Wed Jun 07, 2017 3:56 am
by Powder
Thanks for help.
I dont use other progens except antivirus.
I download Forgotten Tales from Google App store and i have Android 5.1
Thanks for Helping.