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Stolen account
Posted: Thu Jun 29, 2017 6:11 pm
by sublimexistence
Hello, i was given an account at level 40 and leveled it all the way to 153. I changed the password and have Google play receipts for all the stuff i bought for it.
Today the password was changed and i lost everything because i didn't know how to change the email...
Is there anything that can be done? Please?
The characters name is car1.
Be on the lookout.
Thank you so much.
Re: Stolen account
Posted: Thu Jun 29, 2017 10:21 pm
by Arashiko
Trading accounts is against the rules.
So is giving away an account.
By accepting such account you assume all risks and penalties arising from that rule breach.
Therefore if the original owner takes the account back using the password reset procedure, that is at your own risk.
In these circircumstances, stolen accounts risk permanent jail.
All this is explained in the rules
The email on an account is the only way the ownership of the account can be verified. For this reason it is made clear when creating the account that the email must be a permanent one as it will not be changed
Re: Stolen account
Posted: Fri Jun 30, 2017 1:52 am
by MadMikael
sublimexistence wrote:Hello, i was given an account at level 40 and leveled it all the way to 153. I changed the password and have Google play receipts for all the stuff i bought for it.
Today the password was changed and i lost everything because i didn't know how to change the email...
Is there anything that can be done? Please?
The characters name is car1.
Be on the lookout.
Thank you so much.
You will need to contact an administrator about stolen accounts, or purchase issues.
They have green names on the forum. Contact only one please.
Tell them what happened. They may punish the player who cheated you, or they may not.
They may help you with your purchases, or they may not. If they are interested, they will ask you for receipts.
It may very well depend on when the purchases were made.
In the meantime, I suggest you read the following:
The Game Rules (English)
The Scammers list (don't trade with people listed here; and if you're cheated in a regular trade, this is where you report it).
Re: Stolen account
Posted: Fri Jun 30, 2017 9:17 am
by DOOMSDAY
DOOM FINDS RULES TO FEED GOLGREN!!