The Trials and Tribulations of LostKnight

[LostKnight]

Well, since I never got a yea|nay from the boss man, I'll just post ....

→ → → LostKnight has a Tale to tell.

Nine days ago, Wednesday, 26 Jan 2022, I logged into the game and did a few things before going to the bank and pharmacy.

Logged off and went out, came home, made a coffee and attempted to log in with PC version of game, OOPS! Cannot connect. Tried the Android app and same result. Well, that ruined that day. Next day same thing, could not log in. We contacted our ISP, Personal Flow. They immediately blamed dmgamestudio.com for the problem, almost without time to breathe. But they did say the "tech people" will contact us in 24-48 hours. OK that would be Friday or Saturday of last week.

Questions went out to Comp. Comp said he changed nothing. OK who to believe, my ISP, who have lied to us many times over the years or Comp who depends on the game, it's his work. I chose to believe Comp. Comp had me download a Linux program and run a test. First to the game server "Main" - I timed out, next to the "Test" server, I got a response.

Then he said try this. Another server that was set to use the same port as the FT Main server; connect timed out, Tried again same server different - port and connected.

Personal Flow is blocking ports xxxx to xyyy that I was timing out on, the "Main Server". In other words, I could not connect to the games Main server but could connect to the Test server. Comp told me to ask my ISO why they are blocking port xxxx.

Saturday, We contacted Personal Flow again. And with a point blank straight to the problem question, asked them, "Why have you suddenly blocked ports xxxx to xyyy?" Now I'm dealing with the people at the call centre, and they are not allowed to contact the people in the tech centre. "A tech person will contact you between 24 and 48 hours. And I'm certain they will with such specific information" Just so you know , this is over a merger of companies and, IMHO, the first thing they did was start pulling plugs and then fix what they broke.

"Yes We were told that on Thursday, it's now 48 hours and no call."

Well call again on Tuesday morning if the tech people have not contacted you over the weekend. Of course no calls so we phoned Personal Flow again. Talk about a HOT call.

How dare they tell us 24 - 48 hours when it has been more than week already and not one person has the fortitude to phone and give a reason WHY they blocked the ports or "OOPS!, it was done in error. We just fixed it." No but their silence speaks volumes and not positive either.

However, KUDOS to Comp. Through all this and thanks to "his" work, at a time he is very busy, he took the time out to help a LostKnight and get him back into the game. KUDOS Comp!

So:
- Personal Flow, Argentina = -10 points out of 10

- Comp = 100 points out of 10 for going above and beyond the call of duty for this LostKnight making sure I can still play.

KUDOS Comp!

[LostKnight]

I no sooner post that ↑↑
and I am locked out yet again!

LK has left the building again!!!

[Defkano]

How likely on a scale of 1 to 10 would you be willing to recommend Personal Flow to a friend or family member?

1 for "Don't make me laugh" and 10 for "They are the best"

[LostKnight]

How likely on a scale of 1 to 10 would you be willing to recommend Personal Flow to a friend or family member?

1 for "Don't make me laugh" and 10 for "They are the best"

-10

[LostKnight]

Coming soon

The Return of LostKnight

And when I do,
I'm installing revolving doors on the main entrance
and just an archway in the back!

When? ... let's just say soon.
Do not define soon, that way no disappointments.

[Defkano]

He he

[SellSword]

LostKnight has left the building.
LostKnight has come back through the revolving doors!
LostKnight has left the building.
LostKnight has come back through the revolving doors!
Lostknight has... gotten stuck in the door?
LostKnight is moving the door backwards now!
LostKnight is a bit dizzy now and just standing there for a moment.

[LostKnight]

LostKnight has left the building.
LostKnight has come back through the revolving doors!
LostKnight has left the building.
LostKnight has come back through the revolving doors!
Lostknight has... gotten stuck in the door?
LostKnight is moving the door backwards now!
LostKnight is a bit dizzy now and just standing there for a moment.

I'd rather be dizzy in game than not be dizzy out of the game.

And a BIG Thank you to Comp again!
As Arnie would say:

I'm Back!

[Defkano]

I'm glad to hear that you have made it back. Maybe we will see each other in game.

[LostKnight]

EDIT: This is about my Phone that has not worked since the end of Jan.

Yesterday, Tuesday 2022-02-08, we received a phone call from our ISP,
Personal Flow.

My wife took the call

The main points of the conversation are below:

PE - Personal Employee at the "Call Centre"
MW - My wife

MW; .. they are lying and you know it.
PE; "I'm sorry ma'am, that's what they told me to tell you that.

MW; They are obliging you to lie to us?
PE; "I'm sorry."

MW: They told me that the game is rejecting my IP address and that is not true.
PE; "I know, I'm sorry."

MW; They need to apologise to you
- - - - - - -
This morning while I was out I found an Ice Cream Store that had WiFi.
So I asked if it was Personal or TeleCentro.

It was Telecentro. I activated WiFi found the connection and he gave me the password.

And there was the game!