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Can't proceed in tutorial

Posted: Tue Aug 28, 2018 1:15 am
by MadMagus
FT Account name: MadMagus
Time of bug: Today
Where: In the part of the quest where I need to speak with the dwarf
What: I found him, but he won't speak to me
Why: My quest log says he's the one I should speak to, and ardesia confirmed that he's the correct npc
Other comments: Perhaps this is because I did more advanced quests first? No idea.
All of my other quests in my book should not be related to this quest line.
Screenshots:
NPC won't talk: Show
tutorialpos.PNG
tutorialpos.PNG (384.94 KiB) Viewed 5512 times
Active quest: Show
tutorialquestbook.PNG
tutorialquestbook.PNG (244.42 KiB) Viewed 5512 times

Re: Can't proceed in tutorial

Posted: Tue Aug 28, 2018 1:25 am
by SellSword
I don't see why being further along would have an impact. I went through the full tutorial on my main account and am probably in the same general "ballpark" for quests. I did this shortly after release, but thought there was something about this. Maybe talk with the blacksmith or something? I think I found the npc finally around the crossroads on that right vertical passage though.

Re: Can't proceed in tutorial

Posted: Tue Aug 28, 2018 1:37 am
by LostKnight
Just a thought, go talk to the "Blacksmith" see if he tells you to kill some orcs.
Kill 10, go back to smitty, and then go talk to the dwarf.

Like SS I did this at lvl 580+ and had no problem.

Re: Can't proceed in tutorial

Posted: Tue Aug 28, 2018 1:43 am
by MadMagus
Blacksmith asked me if I was ready to craft, good idea though.
Even if it pans out to not be a bug, there's something that may not be entirely clear here, and that could be possibly rectified. After all, we don't want new players getting stuck at this part in the game ;)

Re: Can't proceed in tutorial

Posted: Tue Aug 28, 2018 2:07 am
by LostKnight
MadMagus wrote: Tue Aug 28, 2018 1:43 am Blacksmith asked me if I was ready to craft, good idea though.
Even if it pans out to not be a bug, there's something that may not be entirely clear here, and that could be possibly rectified. After all, we don't want new players getting stuck at this part in the game ;)
Now I'm puzzled...

Where's the Culligan man when you want him. (Really old TV Commercials)

So maybe Kulgan needs to take a look see.

Re: Can't proceed in tutorial

Posted: Tue Aug 28, 2018 2:42 am
by MadMagus
There's more to this than I first thought.
The tutorial itself is broken.
Perhaps, from the restart that happened earlier today.
Started a fresh account after I ran into a level 2 who said they couldn't do the quest.
What do you know - I can't either.
screenshot: Show
tutorialbroken.PNG
tutorialbroken.PNG (326.41 KiB) Viewed 5498 times

Re: Can't proceed in tutorial

Posted: Tue Aug 28, 2018 7:08 pm
by LostKnight
โ†‘ The Plot Thickens
โ†’ LK Interacting with Kulgan, the Storyteller: Show
Yes, there are (?)
KUL_LK.JPG

... and he talks to me.
KUL_LK_1.JPG
ยท
โ†’ However, Mr Axeman, an alt that has not done the quest: Show
There are no (?)
KUL_Mr_Axeman.JPG

Re: Can't proceed in tutorial

Posted: Thu Aug 30, 2018 12:25 pm
by Kulgan
It is confirmed that the resent game reset may have caused problems. Something has given the tutorial quests the "for_testers" status. This will allow testers to do them but not normal players.

This is why the quest won't start for a new player and might be the cause to why the dwarf npc wont talk.

Re: Can't proceed in tutorial

Posted: Thu Aug 30, 2018 6:28 pm
by LostKnight
Interesting, LostKnight is not a tester.

Re: Can't proceed in tutorial

Posted: Thu Aug 30, 2018 11:01 pm
by ardesia
LostKnight wrote: Thu Aug 30, 2018 6:28 pm Interesting, LostKnight is not a tester.
But LostKnight did all the Tutorial quests. The message in your screenshot is the final one (so far), and it is normal to see it for non-tester characters who did all Tutorial quests.

Kulgan is right: compbatant told us the Tutorial has been fixed and will be working again from next server restart (i.e in around 11h from now)