Wasting GMs' time
Posted: Fri Sep 21, 2018 2:30 am
We have less than 10 GMs and we have many thousand players.
Some are alts. Some are not active, but there is an imbalance.
GMs are volunteers. They are GMs because they love this game - probably some days less than others.
If you've been paying attention to the forum then you'll have an idea of how many messages that GMs have to respond to. That in itself is no problem.
My suggestion:
1 All messages to GMs go to the gm inbox. I believe that s already in place.
2 every Sunday(?) GMs advise us how many reports they have had. No details.
It may just help us to understand why GMs don't respond within 5 minutes.
3. Ideally IMO. GMs publish how many requests or complaints are false out of that weekly total. That s a waste of GM time and genuine player time.
Some are alts. Some are not active, but there is an imbalance.
GMs are volunteers. They are GMs because they love this game - probably some days less than others.
If you've been paying attention to the forum then you'll have an idea of how many messages that GMs have to respond to. That in itself is no problem.
My suggestion:
1 All messages to GMs go to the gm inbox. I believe that s already in place.
2 every Sunday(?) GMs advise us how many reports they have had. No details.
It may just help us to understand why GMs don't respond within 5 minutes.
3. Ideally IMO. GMs publish how many requests or complaints are false out of that weekly total. That s a waste of GM time and genuine player time.