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In App store bug
Posted: Sat Mar 23, 2019 11:38 pm
by TangledSwerve
I've recently experienced that the in App store does not fully function. My transaction involved two pet/follower purchases which were not received in-game. The money, however has been withdrawn via Google Pay and I have two e-mail receipts to verify this.
Are there some timeout issues going on here? Usually, just relogging fixes it. However this time, it hasn't worked & I'm still waiting for items.
I've filed a report to GM Inbox, anyway.
Re: In App store bug
Posted: Sat Mar 23, 2019 11:56 pm
by SellSword
There can be a delay with items purchased showing in your backpack. That has occurred before, but whether or not recent updates make that more or less of an issue could be something to consider. I have no idea myself.
Hopefully this resolves itself, but reporting the problem is a good idea too.
Re: In App store bug
Posted: Sat Mar 23, 2019 11:56 pm
by ryaca_
Ty for filing a report. Technically it can take up to 24 hours to receive google playstore purchases.
Keep me posted.
Re: In App store bug
Posted: Sun Mar 24, 2019 1:27 am
by compbatant
TangledSwerve wrote: Sat Mar 23, 2019 11:38 pm
I've recently experienced that the in App store does not fully function. My transaction involved two pet/follower purchases which were not received in-game. The money, however has been withdrawn via Google Pay and I have two e-mail receipts to verify this.
Are there some timeout issues going on here? Usually, just relogging fixes it. However this time, it hasn't worked & I'm still waiting for items.
I've filed a report to GM Inbox, anyway.
Please send me PM with receipts and I will check this.
Re: In App store bug
Posted: Sun Mar 24, 2019 2:54 am
by TangledSwerve
ryaca_ wrote: Sat Mar 23, 2019 11:56 pm
Ty for filing a report. Technically it can take up to 24 hours to receive google playstore purchases.
Keep me posted.
I did that about an hr after not receiving the items. It's been over 24hrs now, unfortunately.
Re: In App store bug
Posted: Sun Mar 24, 2019 2:55 am
by TangledSwerve
compbatant wrote: Sun Mar 24, 2019 1:27 am
TangledSwerve wrote: Sat Mar 23, 2019 11:38 pm
I've recently experienced that the in App store does not fully function. My transaction involved two pet/follower purchases which were not received in-game. The money, however has been withdrawn via Google Pay and I have two e-mail receipts to verify this.
Are there some timeout issues going on here? Usually, just relogging fixes it. However this time, it hasn't worked & I'm still waiting for items.
I've filed a report to GM Inbox, anyway.
Please send me PM with receipts and I will check this.
Sure thing, I'll send a copy of the initial report with screenshots & details included. Thanks, again.