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Server failure

Posted: Mon Apr 13, 2020 8:35 pm
by compbatant
There was server hardware failure. Fortunately all is good now.
I know many of you were angry but trust me I was angry even more.
I probably got many new grey hair today.

I didn't know what is happening, DoS hacking attack, bug in server code, didn't have an idea.
I was spammed by messages on forum, facebook with demands to return lost levels, pets, etc.
It really didn't help me finding the problem. Finally I found it. There was problem with server memory.
All is good now.

Please send me your order ID if you purchased something during this time. I will add it manually to your account.

Re: Server failure

Posted: Mon Apr 13, 2020 8:54 pm
by James142
thank you for the timely fix to the game :)

Re: Server failure

Posted: Mon Apr 13, 2020 9:20 pm
by SellSword
Join the club on getting gray hairs! :D

Thank you for getting things taken care of for us!

Re: Server failure

Posted: Mon Apr 13, 2020 9:48 pm
by TangledSwerve
I probably got many new grey hair today.
+3 Hair slippers will resolve your issues ;) Cheers for the update & fix.

Re: Server failure

Posted: Mon Apr 13, 2020 10:12 pm
by Barkley
Will the lost things be returned or is that impossible?

Re: Server failure

Posted: Mon Apr 13, 2020 10:32 pm
by haha2u
I'm glad it was just a server memory issue. Thank you for acting fast to figure it out! I'm sorry some people don't have any patients.

Re: Server failure

Posted: Mon Apr 13, 2020 11:03 pm
by Syor
Ok.
Thanks for the information.

Re: Server failure

Posted: Tue Apr 14, 2020 8:16 am
by SK1976
compbatant wrote: Mon Apr 13, 2020 8:35 pm There was server hardware failure. Fortunately all is good now.
I know many of you were angry but trust me I was angry even more.
I probably got many new grey hair today.

I didn't know what is happening, DoS hacking attack, bug in server code, didn't have an idea.
I was spammed by messages on forum, facebook with demands to return lost levels, pets, etc.
It really didn't help me finding the problem. Finally I found it. There was problem with server memory.
All is good now.

Please send me your order ID if you purchased something during this time. I will add it manually to your account.
for me no problem master.
i know what it means lost a server !
I m in leadership on bigger concern, and if a server get lost its allways hard !
I have many grey hair from work all the day, and the troubles around !
I sayed to all not b mad about it, but they done what all do, they r crying !
They never recognized the hard work it is if a server crashes.

I m sry for u and i completely understand u !

For me a big sry for ur gray hair now, and i wont cry.
1-2 levels lost is no problem !
If a server crashes is more big problem !

I hope you will solve problem soon !
I m with u master !

Greetings, nd good luck..... SK