*Help_Report*

[Chrollo]

I understand you just trying to help ty .
I didn't broke rule N 11 .
And you should know that I did contact galb 8/4 and he answered me to contact reven . Then i contacted reven and kick me saying go contact other GM since when the game became like this??

[Crypt_lord]

Good afternoon, my nickname in the game is - threeSSoul . I had a problem with the quest “Island of the Kraken”. I activated the altar and received an artifact at respawn and left the game because... I was distracted in reality, then I entered the game 10 minutes later and the artifact is not in my inventory, it disappeared and I cannot complete the quest, I approached the proditor but he does not speak to me, please help me get it back(

I am analyzing your case. Please be patient.
> Akkilles
I left you a PM > Akkilles

[xxqueen]

I purchased Lv88+12 package to level up. But I couldn’t get in my backpack.

My username is xxqueen.
Please solve this problem as soon as possible.

Please send me a screenshot of the GPA code and receipt of the purchased items. Send me this in private message - Akkilles

[Leone]

I'm sure the team will look into this when they read your message.

Do you play any alts? It may be worth checking if the item has gone into their backpack. This has happened with other players.

[SK1976]

I purchased Lv88+12 package to level up. But I couldn’t get in my backpack.

My username is xxqueen.
Please solve this problem as soon as possible.

Please send me a screenshot of the GPA code and receipt of the purchased items. Send me this in private message - Akkilles

when you are purchasing something like levels than be sure you have enough space in your bag. If not than make space available and relog. Try it twice. If not than check other accs of you. Maybe sometimes it automatically transferes to another acc of you who has space in his bag.
If that doesnt work, than take a picture of your purchasingcode from google or apple and send it to compbatant.
Good luck

[Adrián pz]

For reports about your account such as problems like
(Quest problems, Lost items, Can't login, Purchase errors or other common issues)
Tell your character name and a brief description of the problem you are having and wait for a GM to write you a private message. If a GM does not write you within three days you can send your report directly to a GM.

If the problem is related to purchase errors submit your report and if a GM does not write you within 24 hours send your report directly to one gm.
Please do not write multiple GM's at once. If the GM you sent your message to within three days send your report to another GM.

Do not send your report to the GM INBOX. The GM INBOX is inactive and will not be answering reports.
Spanish->

: Show

Para reportar algún  problema con su cuenta como: Problemas con una misión,objetos perdidos,problemas para ingresar al juego o cualquier otro, póngase en contacto con un GM (game master), diga el nombre de su personaje y describa el problema detalladamente, espere a que el GM lo contacte dentro de 72hrs. Si no recibe respuesta durante este tiempo entonces comuníquese con otro GM. Si el problema está relacionado con alguna compra contacte a un GM inmediatamente, si no recibe respuesta dentro de las 24 hrs,contacte a otro GM. Le pedimos encarecidamente que por favor no contacte a multiple GMs al mismo tiempo, esto será contado como spam, y su mensaje podría ser ignorado (regla del juego # 11). No mande mensajes a GM in box. LA MENSAJERÍA DE GM INBOX YA NO ESTÁ ACTIVA, y los reportes que llegan ahí no son leídos.

Russian->

: Show

.Чтобы сообщить о любой проблеме с вашей учетной записью, такими как: проблемы с квестом, потерянные предметы, проблемы со входом в игру или любые другие, сообщите имя своего персонажа и краткое описание проблемы, с которой вы столкнулись, и подождите, пока GM не напишет вам личное сообщение. Если GM не напишет вам в течение трех дней, вы можете отправить свой репорт непосредственно GM. Если проблема связана с ошибками при покупке, отправьте репорт сюда, а если GM не напишет вам в течение 24 часов, отправьте отчет напрямую одному из GM. Пожалуйста, не пишите сразу несколько GM. Если GM, которому вы отправили сообщение, в течение трех дней не отвечает - отправьте репорт другому GM. Не отправляйте репорты в GM INBOX. GM INBOX неактивен и не будет отвечать на репорты.

Portuguese->

: Show

Para relatar qualquer problema com sua conta como: Problemas com uma missão, objetos perdidos, problemas para entrar no jogo ou qualquer outro, entre em contato com um GM (game master), diga o nome do seu personagem e descreva o problema em detalhes, aguarde o GM para contatá-lo dentro de 72 horas. Se você não receber uma resposta dentro desse prazo, entre em contato com outro GM. Se o problema estiver relacionado a uma compra, entre em contato com um GM imediatamente, se você não receber uma resposta em 24 horas, entre em contato com outro GM. Pedimos enfaticamente que você não entre em contato com vários GMs ao mesmo tempo, isso será contado como spam e sua mensagem poderá ser ignorada (regra do jogo nº 11). Não envie mensagens para GM in box. A MENSAGEM DE CAIXA DE ENTRADA GM NÃO ESTÁ MAIS ATIVA, e os relatórios que chegam lá não são lidos.

memberlist.php?mode=team

í.. Hello, my account is "adrian pz" I have lost my key to mine valuable resources in the hobbit mine, please ask for help.
I lost it when a pet of mine died and I would like to mine again.

Resolved

[SK1976]

When i am posting it here i will get the reward for it

This JADE ORE is not reachable.

Please make it available in my backpack "SK19762" bec. i found it, and it is bugged and i want it

Thanks


Map 4,-3 you know what a position it is.


THX

Greetings...SK

Screenshot_20240508-153823.png (1.63 MiB) Viewed 2421 times

[Oizys]

When i am posting it here i will get the reward for it

This JADE ORE is not reachable.

Please make it available in my backpack "SK19762" bec. i found it, and it is bugged and i want it

Thanks


Map 4,-3 you know what a position it is.


THX

Greetings...SK
Screenshot_20240508-153823.png

Jade ore spawns in random locations, including areas that can not be reached. This has come up before and other players have not received the ore.

[Gabrielgam]

Hello, is it possible to return this key to my backpack? I lost her. That was when the Easter event had started
Key : Plasma Key
Player:BR

[Aogon]

Check your bag, it should be there now.

Hello, is it possible to return this key to my backpack? I lost her. That was when the Easter event had started
Key : Plasma Key
Player:BR