*Help_Report*

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LordSeth
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*Help_Report*

Post by LordSeth »

For reports about your account such as problems like
(Quest problems, Lost items, Can't login, Purchase errors or other common issues)
Tell your character name and a brief description of the problem you are having and wait for a GM to write you a private message. If a GM does not write you within three days you can send your report directly to a GM.

If the problem is related to purchase errors submit your report and if a GM does not write you within 24 hours send your report directly to one gm.

Please do not write multiple GM's at once. If the GM you sent your message to within three days send your report to another GM.

Do not send your report to the GM INBOX. The GM INBOX is inactive and will not be answering reports.
Spanish->
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Para reportar algún  problema con su cuenta como: Problemas con una misión,objetos perdidos,problemas para ingresar al juego o cualquier otro, póngase en contacto con un GM (game master), diga el nombre de su personaje y describa el problema detalladamente, espere a que el GM lo contacte dentro de 72hrs. Si no recibe respuesta durante este tiempo entonces comuníquese con otro GM. Si el problema está relacionado con alguna compra contacte a un GM inmediatamente, si no recibe respuesta dentro de las 24 hrs,contacte a otro GM. Le pedimos encarecidamente que por favor no contacte a multiple GMs al mismo tiempo, esto será contado como spam, y su mensaje podría ser ignorado (regla del juego # 11). No mande mensajes a GM in box. LA MENSAJERÍA DE GM INBOX YA NO ESTÁ ACTIVA, y los reportes que llegan ahí no son leídos.
Russian->
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.Чтобы сообщить о любой проблеме с вашей учетной записью, такими как: проблемы с квестом, потерянные предметы, проблемы со входом в игру или любые другие, сообщите имя своего персонажа и краткое описание проблемы, с которой вы столкнулись, и подождите, пока GM не напишет вам личное сообщение. Если GM не напишет вам в течение трех дней, вы можете отправить свой репорт непосредственно GM. Если проблема связана с ошибками при покупке, отправьте репорт сюда, а если GM не напишет вам в течение 24 часов, отправьте отчет напрямую одному из GM. Пожалуйста, не пишите сразу несколько GM. Если GM, которому вы отправили сообщение, в течение трех дней не отвечает - отправьте репорт другому GM. Не отправляйте репорты в GM INBOX. GM INBOX неактивен и не будет отвечать на репорты.
Portuguese->
: Show
Para relatar qualquer problema com sua conta como: Problemas com uma missão, objetos perdidos, problemas para entrar no jogo ou qualquer outro, entre em contato com um GM (game master), diga o nome do seu personagem e descreva o problema em detalhes, aguarde o GM para contatá-lo dentro de 72 horas. Se você não receber uma resposta dentro desse prazo, entre em contato com outro GM. Se o problema estiver relacionado a uma compra, entre em contato com um GM imediatamente, se você não receber uma resposta em 24 horas, entre em contato com outro GM. Pedimos enfaticamente que você não entre em contato com vários GMs ao mesmo tempo, isso será contado como spam e sua mensagem poderá ser ignorada (regra do jogo nº 11). Não envie mensagens para GM in box. A MENSAGEM DE CAIXA DE ENTRADA GM NÃO ESTÁ MAIS ATIVA, e os relatórios que chegam lá não são lidos.
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LORD SETH
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flo_Ban5
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Re: *Help_Report*

Post by flo_Ban5 »

Hello I would please get the oportunity to get All skins choice for 3 Premiumskins on my dwarf flo_Ban pls.
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Gullander
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Re: *Help_Report*

Post by Gullander »

I assume you mean for them to use this thread for such reports? I can see every complaint having a separate thread started if not, this might clog the new posts category. Just wondering.
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Gullander
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Re: *Help_Report*

Post by Gullander »

Edit: i saw your 2022 reports thread..question answered.
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LordSeth
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Re: *Help_Report*

Post by LordSeth »

Yes post reports in this thread *Help_Report*. Do not add new topic in help wanted. It's getting too crowded and out of control. Help reports go here. https://forum.dmgamestudio.com/posting. ... =4&t=18933
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grimtooth
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Re: *Help_Report*

Post by grimtooth »

How do I get out of jail and how do I contact a GM? Please and thank you to whom ever helps me
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Leone
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Re: *Help_Report*

Post by Leone »

Raksal
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Joined: Tue Nov 16, 2021 7:20 am

*Help_Report*

Post by Raksal »

Please admin,
Help me retrieve th following 2 items.
1- cemetery key
2 - holy water
I lost them, foolish mistake....
I go by the character raksal (mage)
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LordSeth
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*Help_Report*

Post by LordSeth »

Raksal wrote: Wed Jan 12, 2022 3:05 am Please admin,
Help me retrieve th following 2 items.
1- cemetery key
2 - holy water
I lost them, foolish mistake....
I go by the character raksal (mage)
Item (664 Cemetery+Key) and (665 Holy+Water) restored in raksal backpack. If your backpack is full and you do not see the items please throw out a couple of potions to see the quest items restored
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LORD SETH
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Antoxa nik
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Joined: Mon Jan 17, 2022 10:25 am

Re: *Help_Report*

Post by Antoxa nik »

Здравствуйте! Купил сегодня 3 питомца, деньги сняли, пришли уведомления, но ты сумке оказался лишь один питомец, 2 просто пропали, разберитесь пожалуйста, все чеки и квитанции могу скинуть!
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