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Can not log in
Posted: Fri May 11, 2018 12:35 am
by Lethalones
I am a returning player originally user name SEVEN however it wouldnt recognise my user name. I created a new account LETHALONES. Yesterday i tryed to log in to my first account. Afterwards i couldn't log in to my new account. I tested it out creating another new account and that works. However i dont want to start all over again. Please help
Re: Can not log in
Posted: Fri May 11, 2018 7:24 am
by ardesia
Lethalones wrote: Fri May 11, 2018 12:35 am
I am a returning player originally user name SEVEN however it wouldnt recognise my user name. I created a new account LETHALONES. Yesterday i tryed to log in to my first account. Afterwards i couldn't log in to my new account. I tested it out creating another new account and that works. However i dont want to start all over again. Please help
First of all: welcome back!
Which kind of problem are you encountering when trying to log your older account?
If it is a forgotten password, you can change it by using the password recovery system, as described in FAQ.
FAQ are in Forum General Info.
Otherwise, please give us more details
Re: Can not log in
Posted: Fri May 11, 2018 12:29 pm
by Lethalones
When i logged in to three it looks like its loading then a box pops up for password recovery. I did password recoverythen it tells me that username does not exist. After that the new account didnt work.
Re: Can not log in
Posted: Fri May 11, 2018 10:09 pm
by ardesia
Lethalones wrote: Fri May 11, 2018 12:29 pm
When i logged in to three it looks like its loading then a box pops up for password recovery. I did password recoverythen it tells me that username does not exist. After that the new account didnt work.
Do you remember the
exact spelling of the account name?
Re: Can not log in
Posted: Fri May 11, 2018 11:40 pm
by Lethalones
Sorry not three. Seven is the old account name. My concern is also that if i try to log in again i will loose the acciunt i am playing now, Disdain.
Re: Can not log in
Posted: Sun May 13, 2018 8:02 am
by Lethalones
How is this query going? Really want my old character SEVEN.
Re: Can not log in
Posted: Sun May 13, 2018 11:51 am
by ardesia
Lethalones wrote: Sun May 13, 2018 8:02 am
How is this query going? Really want my old character SEVEN.
I'm sending you a private message