Can not log in

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Lethalones
Posts: 4
Joined: Fri May 11, 2018 12:26 am

Can not log in

Post by Lethalones »

I am a returning player originally user name SEVEN however it wouldnt recognise my user name. I created a new account LETHALONES. Yesterday i tryed to log in to my first account. Afterwards i couldn't log in to my new account. I tested it out creating another new account and that works. However i dont want to start all over again. Please help
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ardesia
Posts: 2700
Joined: Sun Jul 26, 2015 8:47 am
Location: Italy

Re: Can not log in

Post by ardesia »

Lethalones wrote: Fri May 11, 2018 12:35 am I am a returning player originally user name SEVEN however it wouldnt recognise my user name. I created a new account LETHALONES. Yesterday i tryed to log in to my first account. Afterwards i couldn't log in to my new account. I tested it out creating another new account and that works. However i dont want to start all over again. Please help
First of all: welcome back!

Which kind of problem are you encountering when trying to log your older account?
If it is a forgotten password, you can change it by using the password recovery system, as described in FAQ.
FAQ are in Forum General Info.
Otherwise, please give us more details :)
[GM] ardesia :: Game Admin :: Currently retired
If you need contacting me, write my vasinta forum account a message
Lethalones
Posts: 4
Joined: Fri May 11, 2018 12:26 am

Re: Can not log in

Post by Lethalones »

When i logged in to three it looks like its loading then a box pops up for password recovery. I did password recoverythen it tells me that username does not exist. After that the new account didnt work.
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ardesia
Posts: 2700
Joined: Sun Jul 26, 2015 8:47 am
Location: Italy

Re: Can not log in

Post by ardesia »

Lethalones wrote: Fri May 11, 2018 12:29 pm When i logged in to three it looks like its loading then a box pops up for password recovery. I did password recoverythen it tells me that username does not exist. After that the new account didnt work.
Do you remember the exact spelling of the account name?
[GM] ardesia :: Game Admin :: Currently retired
If you need contacting me, write my vasinta forum account a message
Lethalones
Posts: 4
Joined: Fri May 11, 2018 12:26 am

Re: Can not log in

Post by Lethalones »

Sorry not three. Seven is the old account name. My concern is also that if i try to log in again i will loose the acciunt i am playing now, Disdain.
Lethalones
Posts: 4
Joined: Fri May 11, 2018 12:26 am

Re: Can not log in

Post by Lethalones »

How is this query going? Really want my old character SEVEN.
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ardesia
Posts: 2700
Joined: Sun Jul 26, 2015 8:47 am
Location: Italy

Re: Can not log in

Post by ardesia »

Lethalones wrote: Sun May 13, 2018 8:02 am How is this query going? Really want my old character SEVEN.
I'm sending you a private message :)
[GM] ardesia :: Game Admin :: Currently retired
If you need contacting me, write my vasinta forum account a message
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