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Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 7:31 pm
by OP Archer
As I say in title, I didn't receive any lvls whatsoever. I bought it because I got extra paid at work ( which is funning brilliant ) so I decided to get sum buyin... I vought them yesterday at 8am ( GMT+1 Spain ) and now it's 7:30 pm... NO LVLS!! The account the lvls were designed to was to myself account so what can I do now? I wasted 12 € for nothing

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 7:32 pm
by blitzcraig
send me a PM with purchase codes ;)

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 7:35 pm
by OP Archer
As I said on chat, I got kicked out of the game before I got the codes

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 7:42 pm
by blitzcraig
codes are sent to the email account attached to your Google play account. check there and you'll find it :)

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 7:53 pm
by OP Archer
I only found Gandalf's Gmail and sone spam

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 8:11 pm
by compbatant
OP Archer wrote:I only found Gandalf's Gmail and sone spam
I think you can check it also here:
https://payments.google.com

If there is no purchase then it means that nothing was bought and your credit card was not charged.

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 8:17 pm
by OP Archer
MY CARD WAS CHARGED AND I KNOW WHAT I DID stop delaying it you just stole... AAAAAGH THIS IS WHAT I GET FOR TRUSTING A GAME

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 8:24 pm
by blitzcraig
did you check the link here?

and for the record, if Google charged your card and didn't give you verification, that's a Google issue, not the game ;) (again, stay calm though, I'm certain that didn't happen)

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 8:25 pm
by OP Archer
Im trying to stay calm problems like this requires of calm but im loosing it for real... yes i checked the link but nthn that says that i bought so if it really is a google issue then u just gonna leave it in the air and notgiving me a consolation or whatever?

Re: Bought 10 lvls, 24h passed.. no lvls

Posted: Mon Aug 24, 2015 8:43 pm
by Insider
OP Archer wrote:Im trying to stay calm problems like this requires of calm but im loosing it for real... yes i checked the link but nthn that says that i bought so if it really is a google issue then u just gonna leave it in the air and notgiving me a consolation or whatever?
Google Play's support telephone number in Spain is 800900549. On weekdays they work from 9 am to 9 pm(Spanish time).