i understand this. believe me i do. seeing a player that you believe to be cheating and not seeing them punished immediately is frustrating to the players and the gm team alike.
the problem is that we have a case load already. players are supposed to send ALL reports to the GM inbox. we cannot and should not drop other players cases and surpass all of those players that reported things the right way because certain players believe that they are more important than the rest of the players and want to bypass the gm inbox and communicate with GMs via facebook, instagram, snapchat, discord, etc.
please feel free to bypass the gm inbox if you want but i cannot promise you anything. sometimes we can arrive at requestsbut sometimes we cannot. it is not against any rules to do so. i will try to help if i can where i can and when i can. but my priority is the gm inbox.
we are not superheroes that can wave a magic wand and magically make everything better. investigations take time. if players get angry because of this truth then so be it. this will not change things and certainly will not make the gm team want to help them with their request any faster.
we get so many false accusations and false reports accusing players of cheating when actually they are not. this takes up much of our time
we must catch cheaters in the act. period. no exceptions.
we are busy. period.
investigations will take time and players are jailed every day. and for every player that is jailed eventually they must be released also. this also takes a lot of time and work. a lot.
it is what it is. your anger does not phase me at all. i am tough, i have thick skin, and gm hatred comes with the territory. players can be butthurt all that they want. it doesn't change things. at all. period.
i have included a couple of screenshots below further explaining a few points.
- : Show
we GMs will continue to help make ft a better place and sacrifice our personal lives because of this. we will continue to be volunteers. we knew this when we signed on. we accept this. we know what needs to be done and we know what we are doing. put your faith and trust in us or do not. accept us or do not. we will continue to log on every day regardless. we will continue to investigate reports whether players are happy or angry with us.
we are here. we have arrived. we are the gm team. period.
