illegal mod actions(favouritism)

[diamat-nc-]

Ive notice this been goin on since i started playing and has been brought up plenty of times.but has never been proven because we cannot hack systems to monitor actions mods take.correct me if im wrong a mod or admin can only step in when rules have been broken or wrong doer has been told over and over again to stop and doesn't so actions are taken.thats understandable.im posting on public because without proof ,higher ups will. not or wont do anything. I've never heard of anyone dying by shops,teleported to clan map to be killed by towers til now.this is obviously a mod doin this in favor of other players to show loyalty to their friendship.isnt this breaching the policy of being called a mod.after hearing this i didnt wanna play anymore but i log just cause im tryin to get my moneys worth but even that isnt enough to really enjoy this game.mods giving out players personal infos are still being a mod and no punishments for this action.you know who your are and the ones your helping are the ones thats gonna reply to this post.this is basically cheating cuz it gives rival clans the Advantage.the victim this happened to said just forget about it but not til i reveal to players just how corrupted this game is.since this happened ive change my c card information for if they can do this, they can surely steal my card numbers.so as ft players we need reassurance that our information is kept secret.goin thru players personal info for spyin purposes is unexceptable.

[MadMikael]

I find this post upsetting. I do not wish to believe your claims to be true, yet you claim to know something.

IF you speak the truth, I strongly urge to contact Gandalf on this matter. He regularly checks the logs for what mod powers are being used, but may overlook simple things like teleporting as its not usually a serious power. How you speak of it is abuse, and if you provide him details (such as names and times), he can verify what you are saying and take appropriate action.

As far as personal information goes, I can tell you that I do not have access, and I assume that goes for all mods as well. If I were to guess, I would say only admins could get at it (but I am not positive).

If you wish to contact me on this matter, feel free.

[blitzcraig]

I think madmikael said almost exactly what I would say, with one exception... if the person you believe is abusing power happens to be Gandalf (I seriously doubt it, but just in case) then you could contact another admin, or even a few admins/mods together ... We take claims of power abuse very seriously because we all love the game and the community, and know how much damage can be done. As MadMikael said, you can contact me directly about this as well and I'll help you take next step too (if you trust me obviously)

Also, I don't think that even admins have ability to access your payment info (I'm pretty sure not even creator can do that) but if you have evidence otherwise I'd be interested to see it

Anyway, I hope this is all resolved quickly and fairly... if I can help, please let me know

[Cleopatra]

again I also agree you cannot believe everything you hear but you have to also realize that mods log/commands are monitored just as closely as we monitor you. Mods are chosen because they're fairness honesty and loyalty not only do we make sure others follow the proper rules but we also follow them too Mod power is for mod work and that is all!!!

[Piffl / El Majo]

Some clarifications:

1- Agreed with the responses of all the staff members posted upper. Public post is not the best option, specially if you dont have absolutely any proof/evidence. And if you have some proof/evidence, there is an admin team to receive your PM.

2- This is a game under development. Written rules are important, but the written rules never can cover all the situations. In this case, the common sense is the main rule. The staff takes the important decisions always as a team, just because more see points are always the best way to make good and balanced rules. But players frequently find new ways to abuse/ruin the other's game experience. That is an important quantity of the work of a moderator.

3- As moderators, sometimes we must warn/punish people. And a constant of the mod work is: player always thinks that he is right and the mod is wrong. And he begins to talk of "mod abuse". In 99% the player is the wronged one. And if the mod is the wronged one, we are enough honest people to rectify it. Finally, if the abuse is there, we also have discipline tools for the staff members.

4- The purchases on game are made by Google wallet. Mods NEVER have access to credit card data AT ALL. We only can check logs there to see if a player received bought levels/items, but not credit card number. Neither game creator can't see this info.

5- The "people rumours" are a not reliable information source. And the mistakes of the past (yes, they exist), are already solved. Asking about this continuosly is nonsense.

I hope this can help all the FT comunity.

[Mike]

To be fair here too. Secular was in DR clan last week on magika his alt. And when I attacked he logged out and came back on mod account Secular to see if he was been camped. I This isn't fair either. No action was taken and gold mage was on the map at the time too and I told him. I believe mod alts shouldn't be allowed in clans at all.

[Baba Yaga]

I understand that there might be a couple of shortcuts that mods take that might bend the rules slightly. There also might be mods that knowingly favor or act against certain clans. I do think, however, that it is a serious charge to claim mods are taking and potentially disseminating players personal /financial information. My preference for these types of accusations would be to keep it off the forums and contact the appropriate staff. If the staff do. It handle it, then maybe it should be made public. I don't see any reason to bring a situation to the forums other than to get players to feel a certain way about the game.

I am not a mod, nor do claim to be an official. ambassador of the game. I do enjoy this game, as I think it is very well put together and we'll run overall. I would ask that unless the game staff has refused to address this issue, direct accusations be made, or this topic be locked.

[Mike]

Yeah I see what baba is saying here.. why bring financial situation onto the forum, like I've said on my post to the "people" who have the hate campaign against me "pm gold mage or Gandalf If u have serious issues with me and let them punish me" this really should of been sent in a message to admin to let them fix. If u bring an accusation so strong to the forum without any names of mods or players who did this then why post about it? Don't make sense to me.

Anyway it's about time u came online to fight =D

[Cleopatra]

To be fair here too. Secular was in DR clan last week on magika his alt. And when I attacked he logged out and came back on mod account Secular to see if he was been camped. I This isn't fair either. No action was taken and gold mage was on the map at the time too and I told him. I believe mod alts shouldn't be allowed in clans at all.

items are difficult for us to get Mike were not allowed to go to mod spawn parties and some items can ONLY be craft at clan map. I wouldn't mind dropping my clan (Trek) but how would I fix this item problem?

[Gandalf]

referring the inital post: i have not been contacted since it has been advised to do so. also, as already said, even creator cannot see any bank infos of anybody. you give us your user name, a password and IPs from where u log (otherwise, no data transfer possible) and thats it. on server, we only log the levels bought on a certain char. so, we do not know, who bought them. creator gets google transfer codes, same as purchasers. these are compared, if something goes wrong.

To be fair here too. Secular was in DR clan last week on magika his alt. And when I attacked he logged out and came back on mod account Secular to see if he was been camped. I This isn't fair either. No action was taken and gold mage was on the map at the time too and I told him. I believe mod alts shouldn't be allowed in clans at all.

this is also my opinion and we have already a rule about it. but this rule is not very clear and allows "joing minor clans" and so on. now, we discuss it within the team and update this rule to have it more clear for all. thx mike for the post here. when we have a solution, i post it here. discussion may take some more days. but also with the old rules, mods should act wisely. mod chars are for mod work

what cleo points out is true; mod alts cannot participate in spawn partys, bigger clans are forbidden. this is a disadvantage. also, mod work consumes playing time. difficult. mikes and cleos posts will be considered here.

thank you