Forgot password

[emido]

Hello i have the Problem thats i forgot the Password drin my Charakter Durzan ist a mage lvl 473 i Think. It is 2 Years ago since i last played thats Charakter als Reset zur password from durzan and send me zur nee One

Thank u for the Help

[ardesia]

Hello i have the Problem thats i forgot the Password drin my Charakter Durzan ist a mage lvl 473 i Think. It is 2 Years ago since i last played thats Charakter als Reset zur password from durzan and send me zur nee One

Thank u for the Help

Hi
The first thing to do in such a case is activating the Password Recovery System.
It is described in game FAQ:

1. open the game app
2. write your account name in the "login" field
3. write something in the password field
4. the app gives you a "password recovery tool": write YOUR ACCOUNT NAME in it and submit it
5. read your email: you received a mail informing you a password recovery has been attempted. In case you don't see this mail, check your mail spam folder
6. click the link inside the received email
7. you will get an "ok" page, and receive another email with a new password
8. open game app and use that password to login
9. its is suggested to change this new password soon