Can't create account.

JCMAHLE · Post by **JCMAHLE** » Sat May 19, 2018 5:29 pm

I installed the game and tried to create an account. I filled everything out and chose my class and then hit register. A little box pops up and says Loading wait.. then disappears and nothing happens. Click register again the same thing. So then I hit back and try to login. Screen goes black and I see what looks like the game trying to load for a second and then back to login screen with the message cannot connect to server.. please try again later. I've tried for around 2 hours now with no luck.

Post by **Arashiko** » Sat May 19, 2018 6:42 pm

Which country are you in?

There is a known problem with Russia authorities blocking some Russian users' IP addresses from accessing servers in the West

JCMAHLE · Post by **JCMAHLE** » Sat May 19, 2018 7:17 pm

I'm in the US in Tennessee.

JCMAHLE · Post by **JCMAHLE** » Sat May 19, 2018 9:03 pm

I still can't get it to work. I'm on a ZTE Android version 7.1.1 phone.

blitzcraig · Post by **blitzcraig** » Sat May 19, 2018 9:16 pm

I did create a new test account to verify that it isn't an issue with new accounts (I'm also in USA for what it's worth)

did you try several names or a second email to make sure those aren't the issue?

otherwise possibly a blocked port?

Post by **Arashiko** » Sat May 19, 2018 9:18 pm

I've passed this to the admins, they can check the connection logs.

JCMAHLE · Post by **JCMAHLE** » Sat May 19, 2018 9:30 pm

I've tried different usernames and I've tried my Gmail and my Hotmail email accounts to no avail.

madmaniacal1 · Post by **madmaniacal1** » Sat May 19, 2018 9:38 pm

Are you updated to the latest version?

JCMAHLE · Post by **JCMAHLE** » Sat May 19, 2018 9:41 pm

My Android is up to date and as far as I know the game is up to date, I just installed it today from Google play.

ardesia · Post by **ardesia** » Sat May 19, 2018 10:04 pm

JCMAHLE wrote: Sat May 19, 2018 9:41 pm My Android is up to date and as far as I know the game is up to date, I just installed it today from Google play.

Hi JCMAHLE, welcome in FT

In order to help you, we need knowing the names of the characters you did register.
Please write me or another game admin (green names here in forum) a pm with the names

Can't create account.

Can't create account.

Re: Can't create account.

Re: Can't create account.

Re: Can't create account.

Re: Can't create account.

Re: Can't create account.

Re: Can't create account.

Re: Can't create account.

Re: Can't create account.

Re: Can't create account.